Issue (symptom, problem, or question)
Time zone not converting in the dash when I schedule consult; e.g. set a consult for Fri 12th at 11 AM Pacific, and it shows 11 AM MST for the member (Instead of 12 PM)...
Environment
Admin
Resolution
Follow the same steps for changing the coach's timezone:
1. Verify with the coach what the correct timezone should be for the member
2. Collect team code, and search for the team code https://www.vida.com/admin/teams/team/
3. Collect the user's email address
3. Locate the user in admin, https://www.vida.com/admin/accounts/user/
4. Look for field labeled Timezone under the member's account
5. Change the member's time based on what the coach request is
6. Verify this is the correct timezone using google if need be. This might be the case if the coach only provided you the state.
7. Save this, and follow back up with the coach.
Note: Timezones are listed as follows:
Pacific: America/Los_Angeles
Eastern: America/New_York
Central: America/Chicago
Mountain: America/Phoenix (MST only)
Mountain: America/Denver (MST-MDT depending on daylight savings)
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