Chapters Health-Quantum

 Paying Org Description: Chapters Health focuses on end-of-life/chronic care, while Chapter assists with Medicare enrollment and optimization for those turning 65 or retiring, ensuring continuity of care and avoiding costly mistakes, with services for individuals and partnerships with health systems. 

Landing Page-https://www.vida.com/quantum/

Programs Offered: Tier 3 - (Medical Weight Loss Program) (Use Case 3)

• Chapters Health VP Card: Use this for administrative and operational checks. It covers Account Eligibility , program details,  and exclusions
• Devices: Use  Standard Device Criteria or Clinical Device FAQs Vendor Transition members DO NOT automatically receive a device form
• Chapters Prescribing Overview: Use this for clinical inquiries. It houses all Pharmacy Benefits information, including Drug Coverage , formularies, and specific GLP-1 details 
• Drug list
  • No Formulary
• Grandfathering: As of 1/1 any net new prescriptions will get a pharmacy denial and must come to Vida. Any PAs issued prior to 1/1 will expire on their original term dates.PAs requiring renewal after 1/1 will be reviewed and approved with WellDyne's standard 12-month approval (if members meet criteria). After 3/31/26 a batch stop will be placed on all PA's for 12/31/26
  • If someone is calling saying their PA is expiring, ensure that they enroll in Vida and see a VMP.
  • Ask are they currently on a GLP-1.
    • If yes, they nee
    • d to be enrolled in Vida to avoid gaps in scripts
      • Full reassessment, no guarantee.

• Gold-carded: Yes

   

Additional Info

• What segment is this org in?
  • Partnership through Quantum
• Are there any Fees at risk (FAR) org?
  • Yes 
• When did we launch with this org?
  • 1/1/2026
• How is the service being paid for?
  • Vida is available at no cost to employees
• How do members enroll?
  • Vida App, VSC outreach campaign.
• Where should non-eligible members be directed?

  • Chapters Health

    • Call: (888) 968-6166

    • Visit: mychaptershealthplan.com

    • Download: The Quantum Health app

  • Vida is available to Quantum Health members at no additional cost. 
• Is the org on the eligibility file?
  • Yes
• How often will eligibility terminations take place?
  • Eligibility files will be sent daily
    • Will follow our standard termination process
• Do we offer Phone and/or Email support?
  • Phone + email
• Is VSC outreach involved?
  • Yes