Northern Tool & Equipment - General Information

Northern Tool & Equipment (NTE) is a retail distributor for power tools and associated equipment, also test products in their own manufacturing facilities

Zendesk Org Tag: Northern Tool & Equipment

Landing Page: vida.com/NorthernTool 

Programs & Devices Offered

• For full details on programs offered, please review this VP Card
• For full details on devices offered, please review Device Eligibility Google Doc

Population Details

• Employees:  1658
• Spouses:  352
• Dependents: 181

HQ in MN; likey throughout US

Additional Info

• What segment is this org in?
  • Employer
• Are there any Fees at risk (FAR) org?
  • Yes (No support related PGs)
• When did we launch with this org?
  • 1/1/2025
• How is the service being paid for?
  • All Northern Tool + Equipment employees, spouses and dependents 18+ enrolled in a NTE medical plan are eligible for Vida Health at no charge.
• How do members enroll?
  • Vida App
• Where should non-eligible members be directed?
  • Submit an HR case using the internal Ivanti HR Case Management System or refer to HR contact
• Who is eligible?

• Is the org on the eligibility file?
  • YES
• How often will terminations take place?
  • Monthly [Typically this is the answer]
• Do we offer Phone and/or Email support?
  • Phone + email
• Is VSC outreach involved?
  • No