Outrigger Hotels - General Information

Outrigger Resorts & Hotels is a Honolulu-based luxury hotel chain and management company that operates hotels, condominiums, and vacation resort properties in Hawaii, the Asia-Pacific region, and the islands of the Indian Ocean.

Zendesk Org Tag: Outrigger Resorts & Hotels

Landing Page: http://vida.com/outrigger

Programs & Devices Offered

• For full details on programs offered, please review this Vidapedia Card
• For full details on devices offered, please review Device Eligibility Google Doc

Population Details

• 2400 members 
  • Employees (known within company as Hosts), Spouses, Dep 18+
  • 500 EEs/hosts

Majority in Hawaii; 20 in Colorado

Additional Info

• What segment is this org in?
  • Employer
• Are there any Fees at risk (FAR) org?
  • No
• When did we launch with this org?
  • 1/1/2024
• How is the service being paid for?
  • Vida is available at no cost to Employees, Spouses, Dep 18+
• How do members enroll?
  • Vida App
• Where should non-eligible members be directed?
  • Outrigger HR 808-921-6965
• Who is eligible?
  • All hosts, their spouses/domestic partners and dependents 18+ enrolled in the HMSA medical plan that have been diagnosed with diabetes are eligible for Vida health coaching at no charge.
    • Fallback program is Resilience if a member doesn’t qualify for WH
• Is the org on the eligibility file?
  • Yes
• How often will terminations take place?
  • Monthly [Typically this is the answer]
• Do we offer Phone and/or Email support?
  • Email only
• Is VSC outreach involved?
  • No