Stanley Black & Decker General Information

Stanley Black & Decker is an American manufacturer of industrial tools and household hardware, and a provider of security products.

Zendesk Org Tag: Stanley Black & Decker

Landing Page: https://www.vida.com/sbd

Programs & Devices Offered

• For full details on programs offered, please review this VP card and the VP Card: Device List Google Doc
• For full details on devices offered, please review Device Eligibility Google Doc
  • Note: SBD (Stanley Black & Decker) Expanded Device Criteria: Members enrolled in WH and have met with their coach or RD may receive up to 3 devices by request. Qualifying conditions must be present for an additional 3rd device.
  • The member will need to request the third device through support (no order forms/survey available in the app).

Population Details

• 17,0000 Total eligibles (13K EE + 7K sp/dep)

Located throughout US

Additional Info

• What segment is this org in?
  • Employer
• Are there any Fees at risk (FAR) org?
  • Yes
    • No Support related SLAs with FAR
• When did we launch with this org?
  • 11/1/2024
• How is the service being paid for?
  • Vida is available at no cost to US employees, spouses and dependents 18+
• How do members enroll?
  • VSC and self-enroll
• Where should non-eligible members be directed?
  • Stanley Black & Decker Benefits Center (DO NOT REFER TO HR) - 800-795-3899; sbdbenefitscenter.com
• Who is eligible?

• Is the org on the eligibility file?
  • YES
• How often will terminations take place?
  • Monthly
• Do we offer Phone and/or Email support?
  • Email + phone
• Is VSC outreach involved?
  • Yes