Charlotte Pipe - General Information

One of largest national manufactures of cast iron and plastic pipe and fittings.

Zendesk Org Tag: Charlotte Pipe

Landing Page: https://www.vida.com/charlottepipe

Programs & Devices Offered

• For full details on programs offered, please review this Vidapedia Card
• For full details on devices offered, please review Device Eligibility Google Doc

Prescribing Information

Prescribing VP Card

Use Case 2: Members can get prescriptions from Vida or their Physician

• Drug List: HTN, HLD, AOMs, Diabetes Rx, CHF/COPD
  • Formulary: Charlotte Pipe Formulary
  • Contrave Option: Generic Option
• Grandfathering: Standard - Req'd Medical Record Verification
• Gold-carded - No

Population Details

• 1871 members
  • Employees: 1,384
  • Spouses + Dependents: 487

Mainly reside in NC

Additional Info

• What segment is this org in?
  • Employer
• Are there any Fees at risk (FAR) org?
  • Yes (no support related SLAs)
• When did we launch with this org?
  • 1/1/25
• How is the service being paid for?
  • Vida is available at no cost to employees, spouses, dependents 18+ on BCBSNC medical plan
• How do members enroll?
  • Vida App
• Where should non-eligible members be directed?
  • Patty Bradley-Bock, Assistant Benefits Manager 
    • pbradley-bock@charlottepipe.com
• Who is eligible?

• Is the org on the eligibility file?
  • Yes
• How often will terminations take place?
  • Monthly [Typically this is the answer]
• Do we offer Phone and/or Email support?
  • Both
• Is VSC outreach involved?
  • Yes