Ecolab (CVS) - General Information

ATTENTION - CVS Group Orgs must be looked up with the "CVS MEMBER LOOKUP" tool and not in the general "Eligible users” section on B2B - see FAQ section below for more details.

Ecolab Inc. is an American corporation headquartered in Saint Paul, Minnesota. It develops and offers services, technology and systems that specialize in treatment, purification, cleaning and hygiene of water in a wide variety of applications. It helps organizations, both in private as well as public markets, treat their water for drinking use and for use in food, healthcare, hospitality-related safety and industry.

Zendesk Org Tag: Ecolab

Landing Page: vida.com/Ecolab

Prescribing

Programs and Devices Offered

• For full details on programs offered, please review this link
• For full details on devices offered, please review Device Eligibility Google Doc

Prescribing Information

Use Case 2,  Vida is one of many AOM prescribers

• Enrollment not required
• Drug list, if we are prescribing physician 
  • HTN, HLD, AOMs, Diabetes Rx
  • Formulary
• Grandfathering:
  • If member on AOM will be placed in Group MWL if choosing Vida as prescriber
  • Note: If members indicate they have AOM in claims OR answer yes to the AOM screener in onboarding, they will land in Group MWL for which they should get a VMP and AMS without an RD consult. However, their VMP consult would be blocked until Lab/Medical Record/Proof of Prior-AOM prescription, etc are sent and processed.
  • Members do not need to be a part of the grandfather population (as shown on eligibility file) to join Group MWL, they can also join by indicating they have been prescribed an AOM in the screener.

**To confirm if the member is part of the grandfathered population, click into their 

profile in B2B. Under "Eligible User Special Rosters", GLP should be checked.

Population Details

• 25,000 members
  • Employees: 15,555
  • Spouses+Dependents  9,445

• Headquartered in St. Paul, MN. Operate in most/all of the 50 states

Additional Info

• What segment is this org in?
  • Employer
• Are there any Fees at risk (FAR) org?
  • Yes (No support related PGs)
• When did we launch with this org?
  • 5/1/2025
• How is the service being paid for?
  • Vida is available at no cost to employees 
• How do members enroll?
  • Vida App, VSC outreach campaign
  • Is the org on the eligibility file?
    • YES
      • IMPORTANT:Pay orgs under our CVS partnership - Lincoln Financial, Schnuck’s Markets, RYAM, Morton Salt, OnVida Health, Charter Communications, Ecolab, Mondelez, KeHE Distributors, Blue Compass RV, Henkel - go through a specific eligibility check that verifies against an external file in real time during enrollment. Right now, the “Eligible users” for these orgs in our B2B system reflect only marketing details and cannot be assumed to be accurate for eligibility checks.
        In order to check members eligibility through these orgs,
        
        • click the “CVS MEMBER LOOKUP” icon on the top right corner of the B2B system. 
        • Select the specific org from the drop-down and fill details (best case is to try their Caremark ID - most members should have their Caremark ID available). If using Caremark ID, no other details are needed. If using Name, make sure to include first and last name with proper spelling, birthday, and Zip Code.
• Where should non-eligible members be directed?
  • Benefits Center 1-800-964-0265
• Who is eligible?
  • Employees, spouses, dependents 18+ that are enrolled in an Ecolab Cigna medical plan.
• Is the org on the eligibility file?
  • YES
• Prescribing UPDATE:
  
  • Any future prescriptions for Topiramate after June 1st, 2025 will need to be for a 90 day supply and will need to be through the CVS Caremark prescription mail service to be covered. Questions about the mail service can be directed to CVS
• CVS Benefit Change FAQs 
• How often will terminations take place?
  • Monthly 
• Do we offer Phone and/or Email support?
  • Phone + email
• Is VSC outreach involved?
  • YES
• Eligibility - CVS API