Altec - General Information

Altec is a leading provider of products and services to the electric utility, telecommunications, tree care, lights and signs, and contractor markets.

Zendesk Org Tag: Altec

Landing Page: http://vida.com/altec

Programs & Devices Offered

• For full details on programs offered, please review this VP card
• For full details on devices offered, please review Device Eligibility Google Doc

Population Details

• 18.159 Total eligibles (9K EE + 10K sp/dep)

Located throughout US

• Top states
  • AL - 2191
  • KY - 2044
  • MO - 4803
  • NC - 3962
  • VA – 2285

Additional Info

• What segment is this org in?
  • Employer (through CapRx Partnership)
• Are there any Fees at risk (FAR) org?
  • Yes
    • No Support related SLAs with FAR
• When did we launch with this org?
  • 11/1/2024
• How is the service being paid for?
  • Vida is available at no cost to US employees, spouses and dependents 18+
• How do members enroll?
  • VSC and self-enroll
• Where should non-eligible members be directed?
  • Their HR rep
• Who is eligible?
  • Vida is available at no cost to US associates and family members (18+) who are covered by an Altec sponsored health plan.
• Is the org on the eligibility file?
  • YES
• How often will terminations take place?
  • Monthly
• Do we offer Phone and/or Email support?
  • Email + phone
• Is VSC outreach involved?
  • Yes