Anthem - AmWell FAM Pilot - General Information

Amwell is the second largest telehealth provider in the country with programs for urgent care, behavioral health, dermatology, virtual primary care and other programs. They are working with Vida and other clinical providers to build an ecosystem of solutions focused on individual needs/conditions. 

Zendesk Org Tag: Amwell

Landing Page: https://business.amwell.com/ways-we-help/elevate-cardiometabolic-health-with-amwell-and-vida

Programs & Devices Offered

For full details on programs and devices offered, please review VIDAPEDIA CARD

Please see this Anthem FAM Pilot for additional information 

Population Details

• 1,000 members
  • Employees:  1,000
  • Spouses+Dependents 18+: 

Enter any additional demographic information.

Anthem Food As Medicine Pilot Individual Orgs:

The Anthem Food as Medicine Pilot, marketed by Anthem to members as the “Complete Metabolic and Heart Health Pilot Study” is a no cost pilot program available to Anthem Blue Cross Blue Shield members from the following organizations:

• RTX
• Citi
• Smurfit Westrock
• Bath & Body Works
• Sherwin Williams
• Kroger
• Circle K
• Farmers
• City of Atlanta
• HII - FAM*
• Edward Jones - FAM*
• Elevance Health, Inc.

Additional Info

• What segment is this org in?
  • Other- Virtual Care Reseller Partner
• Are there any Fees at risk (FAR) org?
  • Yes (No support related PGs)
• When did we launch with this org?
  • 7/1/2025
• How is the service being paid for?
  • Vida is available at no cost to employees
• How do members enroll?
  • Vida App, VSC outreach campaign
• Where should non-eligible members be directed?
  • If a member is not eligible for the FAM pilot, they are still eligible for Vida from their employer. If HII/Edward Jones members are already participating in Vida, they are NOT eligible for the FAM pilot.  They can’t switch from the Vida program from their employer to the FAM pilot.
• Who is eligible?
  • For HII and Edward Jones, members are eligible for Vida through their company.  SOME members may be eligible for the Food As Medicine (FAM) pilot through Anthem because of their clinical conditions.
• Is the org on the eligibility file?
  • YES, By Amwell
• How often will terminations take place?
  • Monthly
• Do we offer Phone and/or Email support?
  • Phone + email
• Is VSC outreach involved?
  • YES