OnVida Health (CVS) - General Information

ATTENTION - CVS Group Orgs must be looked up with the "CVS MEMBER LOOKUP" tool and not in the general "Eligible users” section on B2B - see FAQ section below for more details.

Onvida Health (formally Yuma Regional Med Center) provides healthcare and hospital services to the Yuma community in Arizona.

Zendesk Org Tag: Onvida Health

Landing Page: https://www.vida.com/member/onvida/ 

Programs & Devices Offered

• For full details on programs offered, please review this VP card
• For full details on devices offered, please review Device Eligibility Google Doc

Prescribing Information

VP Card

Use Case 2: Vida one of many AOM prescribers

PA requirement for Diabetes meds

• Drug list: HTN, HLD, AOMs, Diabetes Rx, CHF/COPD
  • Formulary?
  • Contrave: Generic option
• Grandfathering: Yes, Vida Standard - Req'd Medical Record Verification
• Gold-carded: No

Population Details

• Employees: 2,081
  • Spouses:  735
  • Dependents:  672
• Total: 3,488

Yuma, AZ, 17 state remote population

Additional Info

• What segment is this org in?
  • Employer
• Are there any Fees at risk (FAR) org?
  • Yes (No support related PGs)
• When did we launch with this org?
  • 1/1/2025
• How is the service being paid for?
  • Vida is available at no cost to EE, Sp, Dep 18+ on med plan 
• How do members enroll?
  • Vida App, VSC outreach campaign
• Where should non-eligible members be directed?
  • Benefits Team 928-336-7122; benefits@yumaregional.org
• Who is eligible?

• Is the org on the eligibility file?
  • YES
    • IMPORTANT:Pay orgs under our CVS partnership - Lincoln Financial, Schnuck’s Markets, RYAM, Morton Salt, OnVida Health, Charter Communications, Ecolab, Mondelez, KeHE Distributors, Blue Compass RV, Henkel - go through a specific eligibility check that verifies against an external file in real time during enrollment. Right now, the “Eligible users” for these orgs in our B2B system reflect only marketing details and cannot be assumed to be accurate for eligibility checks.
      In order to check members eligibility through these orgs,
      
      • click the “CVS MEMBER LOOKUP” icon on the top right corner of the B2B system. 
      • Select the specific org from the drop-down and fill details (best case is to try their Caremark ID - most members should have their Caremark ID available). If using Caremark ID, no other details are needed. If using Name, make sure to include first and last name with proper spelling, birthday, and Zip Code.
• How often will terminations take place?
  • Monthly 
• Do we offer Phone and/or Email support?
  • Phone + email
• Is VSC outreach involved?
  • YES
• CVS Benefits Change FAQs