Welcome to Vida!

This guide will walk you through setting up your account and selecting your program and coach, whether you use the mobile app or the desktop experience. To enroll in Vida Health, first download the app or visit the web portal to create your account by entering basic information. Next, you will identify the employer or health plan that provides your Vida benefit, followed by completing a profile with your health goals and any existing conditions. The system will then match you to a personalized wellness program. Finally, you will choose a preferred coach based on availability and style, and schedule your first session to officially begin your health journey.

We look forward to partnering with you on your wellness journey! If you need to download our app, Click Here!

Step 1: Create Your Vida Account

1. Open the app or visit the website and tap Try Vida Now.

2. Enter the required information: First and Last name, Email, Phone number, Birthday, and Password.

3. Check the boxes to Agree to the Terms of Use, Privacy Policy, and Clinical Services Agreement. (You must check these to proceed.)

4. (Optional) Check the box to receive text alerts.

5. Tap Get Started Now on the next screen.

Step 2: Create Your Profile & Find Your Organization

1. Enter your Weight, Height, and Gender.

   • (iOS users: You can select "Fill with Apple Health" to automatically pull stored information.)

2. Tap Continue.

3. Vida is often a free benefit through your employer or health plan. Type in the name of your organization and select it from the menu.

4. Verify your information or enter an invite code if prompted, and press Submit.

5. Tap Start Personalizing on the confirmation screen.

Step 3: Program Matching

1. Select your main health goal (e.g., boosting exercise, managing conditions).

2. Select all applicable health conditions from the list. If none apply, simply scroll down and tap Next.

3. Press Continue once your program is verified.

Step 4: Choosing Your Coach

1. Set your availability: Tap all 4-hour time slots (e.g., 6 AM - 10 AM, 10 AM - 2 PM) when you are typically available for video chats. Tap Continue.

2. Browse the list of matching coaches.

   • To learn more, tap the Coach's Card to read their bio, specialties, and certifications.

3. Once you find your preferred coach, tap Choose Coach and then Continue.

Step 5: Final Steps & Home Screen

1. Schedule your first session: Select an available time slot and tap Schedule Vida Call, or tap Find another time.

   • (You may also Skip this step by tapping the Skip button in the top right.)

2. Send an introductory message to your coach (optional).

   • (If you are on a free trial, you will press "Start Free Trial" before scheduling.)

3. You will now be directed to your Home Screen to begin your Vida experience!