How to Prepare for Your Medical Appointment: Photo ID Requirement

Summary: To ensure your security and maintain the highest clinical standards, Vida Health requires identity verification for all appointments with our Medical Providers.

📋 What to Bring to Your Appointment

To avoid any delays in your care, please have the following ready before you join your video call:

• A Valid Photo ID: You must present a government-issued identification card (such as a Driver’s License, Passport, or State ID).

• Good Lighting: Ensure you are in a well-lit area so your provider can clearly see your ID and your face.

👩‍⚕️ Which Appointments Require an ID?

Currently, this requirement applies only to visits with Vida Medical Providers.

• Required for: Physicians (MD/DO) and Nurse Practitioners (NP).

• Not Currently Required for: Health Coaches, Registered Dietitians, or Therapists.

🔄 Is this required for every visit?

Yes. You must present your ID at the start of every synchronous video consult with a Medical Provider, even if you have seen them before. This is a mandatory compliance step for every session.

❓ Why is this required?

Verifying your identity protects your medical records and ensures we are compliant with clinical and legal regulations regarding telemedicine.