First Energy General Information- 1/1 Launch (CVS)

ATTENTION - CVS Group Orgs must be looked up with the "CVS MEMBER LOOKUP" tool and not in the general "Eligible users” section on B2B - see FAQ section below for more details.

FirstEnergy Corp. is an electric utility headquartered in Akron, Ohio. It was established when Ohio Edison merged with Centerior Energy in 1997. Its subsidiaries and affiliates are involved in distributing, transmitting, and generating electricity, energy management, and other energy-related services.

Landing Page: https://www.vida.com/firstenergy/

Programs & Devices Offered

• T1,T2,T3, & T4 Preferred Provider (Use Case 2)
• For full details on programs offered,VP Card
• Prescribing Overview
• For full details on devices offered, please review Device Eligibility Google Doc

Population Details

• Employees: 9,936
  • Spouses & Dependents:  6,176
• Total: 16,112

located in OH

Additional Info

• What segment is this org in?
  • Employer
• Are there any Fees at risk (FAR) org?
  • Yes (No support related PGs)
• When did we launch with this org?
  • 1/1/2026
• How is the service being paid for?
  • Vida is available at no cost to all First Energy employees and their dependents aged 18+ enrolled in a Anthem First Energy medical plan
• How do members enroll?
  • Vida App, VSC outreach campaign
• Where should non-eligible members be directed?
  • Direct the member to contact their benefits team using the number on the back of their insurance cards. 
• Who is eligible?
•  Employees, spouses, and dependents 18+ enrolled in the health plan 
• Is the org on the eligibility file?
  • YES
    • IMPORTANT:Pay orgs under our CVS partnership - Lincoln Financial, Schnuck’s Markets, RYAM, Morton Salt, OnVida Health, Charter Communications, Ecolab, Mondelez, KeHE Distributors, Blue Compass RV, Henkel etc - go through a specific eligibility check that verifies against an external file in real time during enrollment. Right now, the “Eligible users” for these orgs in our B2B system reflect only marketing details and cannot be assumed to be accurate for eligibility checks.
      In order to check members eligibility through these orgs,
      • click the “CVS MEMBER LOOKUP” icon on the top right corner of the B2B system.
      • Select the specific org from the drop-down and fill details (best case is to try their Caremark ID - most members should have their Caremark ID available). If using Caremark ID, no other details are needed. If using Name, make sure to include first and last name with proper spelling, birthday, and Zip Code.
• How often will terminations take place?
  • Monthly 
• Do we offer Phone and/or Email support?
  • Phone + email
• Is VSC outreach involved?
  • Yes
• CVS Benefit Change FAQ