Talking Points & Value Proposition
Focus: What to say to the member to convince them to join or stay.
- Reaching out to inactive members
- Talking Points: The Value of Vida & VMPs for Your Care
- Talking Points: The Universal Value of Vida
- Members requesting to unsubscribe from emails or requesting do not call
- What is Vida?
- Agent Quick Guide: Handling Pre-Enrollment Member Calls
- Agent Guide: Handling Member Privacy & Data Usage Inquiries