Adding Member Conditions

When members report a condition to support, we can add it to their profile via Admin. Members can also add conditions via the web portal, but not the app. For the best experience, customer support should handle these directly instead of sending members to the web portal.

To add member conditions:

1. Go to "Admin"
2. Click "Customer Profiles"
3. Search the member's email/Vida User UUID
4. Click the member's first name
5. Click “add another member health condition” at the very bottom
6. Select the condition from the drop-down 
7. Choose “member confirmed” 
8. Click "Save"

To remove member conditions:

1. Go to "Admin"
2. Click "Customer Profiles"
3. Search the member's email/Vida User UUID
4. Click the member's first name
5. Click the 'X' on the far right of the condition
   
6. Click "Save"