Security & Privacy: How Vida Protects Your Payment Information

At Vida Health, protecting your personal data and privacy is our top priority. We use a secure, encrypted platform to ensure your information is always safe. To help protect yourself from phishing or scams, please be aware of our official payment policies.

Our Commitment to Your Security

• We will never ask for your credit card details over the phone.

• We will never send unsolicited emails or text messages asking for your payment information.

   

What to Do if You Receive a Suspicious Request If you receive a phone call, text message, or email from someone claiming to be with Vida Health who asks for your credit card or financial details:

1. Do not provide any personal or financial information.

2. Do not click on any links if the request came via email or text.

3. Report it immediately by forwarding the message or details of the call to our Compliance team at compliance@vida.com.

By reporting these incidents, you help us keep the entire Vida community safe.