Axel Mora
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Why can't I log my full meal?
Yes! You can still indeed log your full meal. This has just been moved under the Grouped Meals section in the new food logger feature. To learn more about this, please Click Here. Start by opening ...
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Why do I have an email saying I have Unread Messages?
If you are seeing emails about unread messages, it is most likely the case there were unread messages in the app before the email was triggered to be sent. During this point, you most likely have a...
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The Explore Screen Explained
Welcome to the Vida Explore Screen! You can find all of your program content on the Explore screen. All of the tools and lessons for your current program will be on this screen under "Your Pro...
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Troubleshooting your Withings Blood Pressure (BP) Monitor
If your Withings BPM is not turning on or providing an inaccurate reading, please use this guide first to quickly diagnose and resolve the issue.Note: It’s important to understand the best practic...
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FAQs for Anti Obesity Medication (AOM)
Vida’s prescribing services offer anti-obesity medications (AOMs), such as Glucagon-Like Peptide 1s (GLP-1s), to eligible members in the Medical Weight Loss program. For some members, Vida also act...
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Connecting Garmin Connect with Vida
*If you need assistance setting-up your Garmin Connect Device, please go Here * Start by opening the Vida App on your mobile device, and login into your account. Next, select the Settings Tab, ...
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Chatting with Your Care Team: What to Expect
Welcome to the Vida Chat Screen! The Chat screen is your direct line to your care team between scheduled appointments. It's perfect for quick check-ins, asking questions, or updating your provider ...
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How to log metrics on the Web Application
Now you can log your metrics on your desktop using our web portal, vida.com/clients. To start, verify you have access to the tracker you want to update. Scroll down on the Journey tab and look for ...
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How to use the Thought Tracker
Welcome to the Vida Thought Tracker A big part of overcoming low mood or anxiety is learning how to balance your thoughts. To help you with this important skill, we’ve created a digital thought tra...
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I bought a new phone, and can't log into my account?
If you have recently purchased a new phone, simply download the latest version of the Vida app with the download links provided Here. Once you have done this, please select to Login using the email...