Axel Mora
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Recent activity by Axel Mora Sort by recent activity-
Can Vida be covered by medical insurance or flexible spending accounts?
At this time Vida is only covered by some health insurance plans. We are also not a covered expense under most flexible spending accounts.
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Loseit App Connections
Issue (symptom, problem, or question) "Thank you for your help. I don't see Loseit! app as an option in the "connect devices and apps" area and the Vida app won't find it when I browse." "I tried...
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My Push Notifications Stopped Working?
If you are not getting notifications, it is because at some point you might have dismissed or disabled your push notifications when you first installed the app. You may also be on an older version ...
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Do I need to create a new account if I delete the app?
No, all of your data is backed up on our end, which allows you the versatility of logging into any mobile device with your data still present. Thus, if you delete the app you will not lose your inf...
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Employment Inquiries
Environment Website Resolution Respond with this macro: Hello, Thank you for your interest in joining Vida Health! If you are looking for more information on open positions here at Vida, you...
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GovCIO - General Information
GovCIO is a government efficiency service provider comprising of industry, military, and government veterans. They deliver high-value IT solutions and services that optimize how government customer...
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Members wanting to View more Coaches
Issue (symptom, problem, or question) Is there a way to view all coaches on the system and picking a coach? Or does vida do that for us? Thanks -Neville Environment Onboarding- Coach Matching ...
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Can I still access the app and my data if I cancel my Vida Subscription?
Yes, your personal data is yours and will always be available to you. You will always be able to log into your account and view your historical information, revisit lessons made available to you, a...
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Connecting Samsung smart watch
Issue (symptom, problem, or question) Client is trying to connect a Samsung smartwatch to our app. Environment Validic, iOS, Android Resolution We do not currently connect to Samsung Fit or ...
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Prudential/Vida Health Incentive Inquiries
Summary Prudential gives their employees an opportunity to earn an incentive if they complete 3 total consults (coach or therapy sessions) over a 3-month period. This article details how to approa...