Axel Mora
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How do I cancel my account?
If you are using Vida as part of an employee or health plan benefit, please email support@vida.com to request to have your account canceled. If you have a Vida subscription, the best way to cance...
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How to Schedule and Manage Your Vida Appointments
This article provides a simple, step-by-step guide to scheduling sessions with your health expert directly in the Vida app. Whether you're booking your first consultation, a follow-up, or need to r...
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How to use Trackers to Log Metrics
Index: iOS/iPhone Add a Tracker Log a metric on your Tracker Edit a metric on your Tracker Delete a metric on your Tracker Android Add a Tracker Log a metric on your Tracker Edit a metric on...
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What does Vida typically obtain from Apple Health?
Currently, we pull the following data from Apple Health: ExerciseStepsSleepCaloriesFatProteinCarbsMindfulness Minutes
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What syncs from Fitbit to Vida?
The following data will be sent directly to Vida from the Fitbit App: Exercise Steps Calories Carbohydrates Dietary Fat Food Protein Sodium Water Weight Sleep (if you have a Fitbit device sync...
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How do I use the Meal Plan tool?
If you're in the Eating Better program your coach might send you a tool regarding selected meal pathways and plans. Start by opening the tool from your Home screen. Next, select the link...
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How to Accept a Video Call Using the Web App
Supported Browsers: Google Chrome Firefox Safari Microsoft Edge Start by going to vida.com/clients and log into your account. If you have an upcoming consultation, be appear in the 'Appointm...
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Can I print my lessons from the Desktop Application?
If you would like to print your lessons from the desktop application, please do so by using your printing options on your computer. If you are using google chrome, please feel free to read through ...
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The Explore Screen Explained
Welcome to the Vida Explore Screen! You can find all of your program content on the Explore screen. All of the tools and lessons for your current program will be on this screen under "Your Pro...
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Following up on App Store Reviews
This is meant for the internal on-call support person To be done once a week 1. Navigate to https://play.google.com/apps/publish/?account=6181044574056606646#ReviewsPlace:p=com.vida.healthcoach 2. ...