Axel Mora
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Mental Health Coaching - General Information
Program Manual VP Card Description: Focuses on building resilience and self-awareness. Program focuses on teaching skills for facing problems head on and building member confidence in their abilit...
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Behavior Change Pathway and Medication Re-evaluation
This guide outlines the process for Medical Weight Loss (MWL) program members on the Behavior Pathway who are due for medication re-evaluation. Use this to quickly manage member inquiries regardin...
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How to Change Your Password
Open the Vida App on your mobile device. Click on the gear icon in the top right-hand corner. Select "Change Password." Enter your old password in the "Current Password" section. Type in yo...
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How Vida Uses and Protects Your Information
At Vida, your privacy and security are our top priorities. We believe in complete transparency about how your information is handled. We collect data to ensure your app works seamlessly, to communi...
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Updating Call/Content Statuses
Marking Content Complete If a coach reaches out requesting to mark interviewed content as complete, follow these steps in Admin: 1. Navigate to the Teams section in Admin, and search for the Team...
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Updating Trackers using the Desktop Application
Trackers can be updated on the web using Vida.com/client. Log into your account and look for the toolbar on the left-hand side of the display. Click the Flag Icon. This is is your Journey Scre...
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Processing Member Requests to change to/from Therapy
Summary These requests can be framed as follows: “I’d like to add therapy to my app.”“I want to focus on a different health goal. Can you switch me out of therapy?” “How do I enroll in the therapy...
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I received a phone call from an 832 number. What's this?
If you received a phone call from a Texas (area code 832) number during the scheduled time of your session, this is your Vida Coach calling you. Please answer this phone call. Only after you answe...
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BodyTrace Scale/BPM Internal Support Guide (FAQs, Error Codes, Troubleshooting, Etc)
Table of Contents Overview Who Handles (Tier 1 / Tier 2) Member-facing Resources Vida Agent-facing Resources Macros Error Codes/Messages & Troubleshooting Scale Error Codes Blood Pressure Monitor...
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Blach Construction General Information
Blach Construction Full-service and award-winning commercial builder serving the Greater Bay Area and Monterey. Landing Page https://www.vida.com/Blach Programs and Devices Offered For full detai...