Axel Mora
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BodyTrace Blood Pressure Monitor (BPM) – Troubleshooting & Help
📖 Table of Contents ⚠️ Error Codes & Troubleshooting ❓ FAQs 💬 Need help? 🗂️ User Manual ⚠️ Error Codes & Troubleshooting Error Code What It Means How to Fix It ER 1 Battery is low R...
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Connecting Fitbit with Vida
*If you need assistance setting up your Fitbit, please go Here * Once you have your Fitbit set up, follow these steps to connect your Fitbit to Vida. Start by opening the Vida App on your mobile de...
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How to Set & Modify Your Goals
Setting your goals in the Vida app is a core part of tracking your progress and letting your coach know how your wellness plan is going. However, the goal options available to you may be limited ba...
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Welcome to Vida
Let's Get Started!Welcome to Vida Health! You're taking control of your well-being, and we're excited to partner with you every step of the way. Vida combines expert human support with science-back...
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How to Log Your Food
Open your Vida Health app and go to the Home screen. The Food Logger is located under Trackers called Log Food. There are two ways to log your food: Tapping the + button on the tracker Tap ...
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Why can't I take a screenshot of the Vida App on my Android Device?
This is a default Android security feature, and we apologize for the inconvenience this might have caused you. If you are attempting to submit a bug report, just navigate to the screen you are atte...
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How do I report a bug or send feedback?
Just Shake to Send! Briefly shake your mobile device to submit feedback on your experience. Tap Send Feedback, then select the type you want to send: Report a bug Request a new feature Send a...
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How to Reschedule or Cancel a Session
Follow the steps below to reschedule or cancel your appointment in the app. If you need to cancel or reschedule your session, please do so more than 24 hours in advance. Rescheduling your Appointm...
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Can I create my account on my computer?
Yes! To create an account on your personal computer, navigate to vida.com/clients/onboarding, or click here. You can then begin to use Vida at vida.com/clients, however, the ideal experience happen...
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Why can't I locate my subscription status?
This is not something available in the app at this time. Please reach out to Support@Vida.com in order to know the duration of your subscription, or if you have any questions.