How can we help?
Welcome to Vida Support
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Known Bugs and Issues
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Connecting Devices
Instructions and Information on how to connect most physical devices to Vida.
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Privacy and Terms of Service
Vida Health, Inc is a HITRUST certified organization. For more details, please review the articles in this section.
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Connecting 3rd Party Apps
Instructions and Information on how to connect 3 party apps to Vida.
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Contour Next Glucometer
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Billing and Payment
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FitBit Inspire
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ChoiceMMed Pulse Oximeter
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Device Orders and Shipping
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Food Logger
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Vida Web App
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BodyTrace Scale and Blood Pressure Monitor
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General Issues
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Withings Scale and BP Monitor
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Chat and Coach Sessions
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iOS Issues
Known Bugs about the iOS App
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Additional App Features
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Dexcom G7 CGM
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Android Issues
Known Issues for Android
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Getting Started with Vida!
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Philips Glucometer
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Introduction to the Vida App
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Account Support
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Content cards, Tools and Lessons
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Medical Prescription Service
FAQs
- How to Change Your Password
- How do I register with Vida?
- How do I log into the app?
- How To Access the Spanish Help Center
- Welcome to Vida
- How to Reschedule or Cancel a Session
- Vida Web Portal Overview
- Connecting Your Bluetooth Device to Vida
- How To Change the Language on the Vida app for Your iPhone or Android Device
- How to Order Devices in the App
- How to Share Your Lab Results, Medical Records, or Documents With Vida
- Philips Glucometer – Troubleshooting & Help